Terms & Conditions
Clear, transparent agreements to protect both you and us
Official Terms & Conditions
Download as PDF
Our Terms & Conditions protect both you and MuleSoo by clearly outlining:
- 💰Payment & Deposit Requirements
- 📦Deliverables & Ownership
- ⏰Timeline & Delivery Schedule
- 🔧Support & Revision Policy
- ⚖️Liability & Legal Protection
Document Format
PDF (Print-Ready)
File Size
~200 KB
Includes
✓ QR code linking to this page
✓ Signature fields
✓ Company contact info
Professional document ready to print and sign
💰
1. Payment & Deposit
- ✓50% deposit required to secure your booking
- ✓The deposit is credited in full toward your total project fee
- ✓Remaining 50% due on delivery — you only pay the other half on completion
- ✓Proceed & receive the service: the deposit forms part of your fee (never lost)
- ✓Cancel after paying: the deposit is non-refundable and forfeited
- ✓Pay by card or Instant EFT via Paystack, or bank transfer (EFT)
📦
2. Deliverables
- ✓Source code & files provided after full payment
- ✓Ownership transfers upon completion
- ✓We retain portfolio usage rights
⏰
3. Timeline & Delivery
- ✓Project timelines are estimates
- ✓Client delays do not extend our deadlines
- ✓Final delivery upon full payment
🔧
4. Support & Revisions
- ✓30 days of FREE support for bug fixes
- ✓Up to 3 revision rounds included
- ✓Additional support available at R250/hour
⚖️
5. Liability
- ✓Our liability limited to amount paid
- ✓Not responsible for client negligence
- ✓All disputes governed by South African law
Questions About Our Terms?
We're happy to discuss any concerns. Reach out to us at hello@mulesoo.com
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